The OPS (operational) view
Read the day as a chronological sequence of shifts, for the field.
The OPS view, or operational view, presents the day from a field angle: the shifts are sorted by start time and read as a chronological sequence over the day. Rather than reasoning employee by employee, you see the flow of coverage as the hours go by.
When to use it
It is the view for operations managers and team leaders: knowing who opens, who follows on, who closes, and spotting the quiet or busy moments in the day. It complements the Day view, which stays focused on the detail per employee.
How to access it
In Schedules → Schedule management, click the OPS tab in the toolbar.
What you see there
The shifts are placed on a vertical timeline: a shift's position corresponds to its start time and its height to its duration. This way you read, continuously, the coverage over the whole span of the day and spot at a glance both overlaps and quiet moments.
The time bar (current time)
When the displayed day is today, a vertical "now" bar crosses the timeline to indicate the current time and show where you are in the day. It updates in real time, which is very handy in operations to immediately place what is in progress, what has just ended and what is coming.
Adjusting shifts directly on the timeline
The OPS view is not just for reading: you can act on it.
- Drag-and-drop: move a shift on the timeline to reassign it or shift it. Its tasks, if any, follow the move.
- Drag the edges (resize): grab the top or bottom edge of a shift and stretch it to change its start or end hours, without opening the panel. It is the fastest way to lengthen or shorten a slot.
A locked shift can only be moved or resized by an administrator.