# Reset your password

> Forgot your password? Request a reset link by email from the login page.

Source: https://help.shyfter.com/en/dashboard/reset-your-password  
Category: Dashboard  
Updated: 2026-07-01

If you can no longer log in, Shyfter lets you reset your password in a few moments, without an administrator's involvement.

## Open the reset page

On the login page, click the **Forgot password** link. You arrive on the **Password reset** page.

This page invites you to enter your Shyfter username, or the email address you signed up with. Shyfter will send you an email containing your username and a link to reset your password.

## Request the reset link

1. In the **Email** field, enter your email address (or your username). This field is required.
2. Click the **Password recovery** button.
3. A message confirms that the email has been sent: "An email has been sent to you". The recovery link is on its way to your address.

The **Back** link, at the bottom of the page, returns you to the login screen if you wish to cancel.

## Choose a new password

Open the email you received and click the reset link. You can then set a new password, and log back in with it from the login page.

## If you do not receive the email

- Check your **junk mail (spam)**.
- Make sure you entered the **exact email address** linked to your Shyfter account.
- Wait a few minutes, then send the request again if necessary.

> If the problem persists, your address may not be the one registered on your account: get in touch with your establishment's administrator, who can check the email linked to your profile.